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E-mail setup for iPhone and iPad

Follow our step-by-step guide to set up your e-mail account for iPhone and iPad.

Don't hesitate to get in contact if you run into a problem!

Get Started

go to User Login Page

Step 1: Login to the Email Server

  1. Go to this website: mail-01.datacenta.net Either by click on the link or Typing it in a browser (Safari, Chrome, Edge, etc).

    Then login with your email account credentials
    Username = Email Address
    Password = provided
    If you have any **** on the end of your password from emails sent, please contact us via phone call for the last characters.
  2. Then Click / Tap on Login Button

Next Step »

click on General tab

Step 2: Go to the settings page

Once logged in, you will be presented with the Webmail for your email account
You can send and recieve emails here, but we want to set this new email account to your Apple Device.

  1. click / tap on the Settings button, which looks like a spanner in the top right hand corner, next to the disconnect button, that looks like a power button.

Next Step »

download profile

Step 3: Download Email configuration file

  1. Next click / tap on General settings, which will expand with options, usual this is pre-opened
  2. Scroll down and click / tap on the link for Email, Calendar and Contacts IMAP, SMTP Cal/CardDav under Apple Connection profile with app password section.
    This will download whats called an Apple Profile file. This file contains all your configurations and crendentials for your email account. Once installed it will setup your email account into Mac Mail with synced Emails, Calendar and Contacts


Note that when using with app password a new password is generated and can be remove or added manually under the App Password section.

Next Step »

go to email admin panel go to email admin panel

Step 4: Allow Download of configuration profile

  1. Prompt window will pop up click / tap on Allow.

    Once finished it will say "Profile Downloaded: Review the profile in the Settings app if you want to intall"

  2. This profile file will be downloaded directly to your device.

Next Step »

settings app from app libary settings app from app libary

Step 5: Setting up Profile

  1. Open up your system Settings app, either by click on this Cog Icon go to profile settings from your Home Screen or Apps Libary.

  2. Click / tap on Profile Downloaded, it should be shown just below your Apple profile of menu
    If this does not come up please search 'profiles' and select this section of your settings, usual called "VPN & Device Management"

Next Step »

install profile

Step 6: Install Profile

  1. Click / tap on Install, which will be in the top right hand corner of your device

Next Step »

enter device passcode

Step 7: Enter Device Passcode

  1. You may be requested to enter a passcode, this will be your devices passcode / password and not your email password.

Next Step »

final install click profile install completed

Step 8: Finalise Install

  1. Press on Install. You can ignore "Page profile is not signed", as this message is ok.

Next Step »

Congratulations!

Your new e-mail address should now be up and running!

One last thing, make sure to delete the profile file from the downloads folder, as it's not needed once it's installed.

Problems?
Get in contact and we'll be happy to help.

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